Wax & Jackson

SHIPPING

Postage will cost £7.99, we use a combination of courier and Royal Mail delivery services. Depending on the weight and size of item, delivery will be either First Class with Royal Mail or courier service with DPD. Please note, these costs only apply to the U.K.

We do not add any extra charge for packing, and we recycle all the packaging we receive. Postal charges will be added to your bag after you have entered your delivery address, to ensure the correct price (sorry, this is all very boring).

 

EASY RETURNS AND EXCHANGES

We're pretty sure you'll think your purchase is spot on, but if not please contact us on hello@waxandjackson.com within 5 days of receiving your item. We can offer a refund on any item as long as it is returned as received within 14 days. Please note however, that we are unable to reimburse postage costs. 

If you happen to receive a damaged or faulty item, please let us know and we will do our best to resolve the situation pronto. Your refund will be processed, and a credit will automatically be applied to your original method of payment within 15 working days.